Volunteer Information
Important information on our volunteer roles and code of conduct are outlined below. Please read them carefully before signing up for a shift!
Volunteer Roles & Descriptions
Member Services
Member check-ins and new/renewed member registration.
Processes/accepts payment at the door.
Manages snack and Vendor item sales.
Communicates House Rules for new/returning members.
Monitors music volume in both spaces/requests for changes.
Bellhop
Welcomes guests at the door.
Provides initial tours of the space for new members.
Offers to carry any heavy bags.
Offers to walk members to and from their parked cars.
Deviant Ambassador
Roaming engagement with members.
Provides welcoming and detailed tours and information about the space.
Facilitates introductions between new and existing members to foster connection and community engagement.
Answers questions from members.
Provides members with direction to online resources.
Dungeon Monitors (DMs)
Active overwatch and monitoring of all play spaces and scenes within Deviance.
Answers any questions about play space, physical boundaries, and etiquette.
Monitors “time on equipment” when there is a waiting list.
Monitors bathroom and changing room occupancy and Staff Only areas.
**All DMs require Deviance approved training and certification before first volunteer shift.
Dungeon Minion
Keeps the facility clean and comfortable before or after events.
Sanitizes the play equipment.
Vacuums, sweeps, and mops the floors.
Cleans the bathrooms.
Empties the trash.
Wipes down the tables and chairs.
Straightens the Littles room.
“Grown Up Chaperone” for Littles Night
Oversees our Littles to keep them safe and entertained on Littles themed play nights.
Monitors for appropriate behavior (ie: makes sure everyone is following the posted club rules).
Reports any predatory or opportunistic behavior of other Non-Littles to the DMs or staff.
“Handler Chaperone” for Critters Night
Oversees our Critters to keep them safe and entertained on Critter themed play nights.
Monitors for appropriate behavior (ie: makes sure everyone is following the posted club rules).
Reports any predatory or opportunistic behavior of other Non-Critters to the DMs or staff.
All Hands Days (facility maintenance, repairs, renovations, one-time events)
Volunteers on an as needed basis for specific specialized tasks or All Hands volunteer days
NOTE: Volunteer Perks for All Hands Days are limited to entry to the monthly Volunteers & Staff Only Play Party following their volunteer day.
Volunteer Code of Conduct
Volunteering at Deviance is a fun and exciting way to serve and engage with our community in a safe, secure, and shared space. While on shift at Deviance, we encourage mindfulness and awareness around the following expectations.
Strive to be present. Staying actively aware and present with our members and the space helps set the tone and vibe for everyone. Actively engaging our members with a smile and conversation goes a long way towards setting a welcoming and helpful atmosphere.
Strive to be polite. Maintaining a polite and respectful bearing when dealing with members is the starting point for all of us. This means leaving any baggage or personal conflict with members 100% at the door when you’re on shift. You’re representing Deviance, not just yourself.
Strive to be punctual. If you’re on the schedule, please ensure you arrive before your shift starts so you can get settled in and ready to go. Life happens, so if there’s something that prevents you from working your shift, or if you realize you’re going to be late or unable to work the entire time, please let us know so we can manage coverage.
Strive to be engaged. It’s easy to just sit and talk with only the people you know, but we encourage all Volunteers to be mobile and actively engaged with our members while on shift. There’s always the risk of ‘clique’ perception in any large shared space, and we want to do our very best to avoid anyone applying that label to our Volunteers.
Strive to be responsible. There’s always an expectation that Volunteers not just follow all House rules, but support, encourage, and communicate them with our members. This applies to new members and long-timers, both. There’s no room for letting things slide, or having to repeat the same issues to regular members.
Strive to be accountable. If you engage in play during a time you are scheduled to be on shift, please ensure there is coverage for your responsibilities, and that asking someone to cover doesn’t place a burden on them. Yes, it gets slow, and sometimes that slowness creates opportunities to play, but being mindful that it creates no burden matters. Proper consent, negotiation, and adherence to all House rules during personal play is expected at all times. If you are comfortable representing the club, that standard for your conduct should be beyond reproach at all times.
We want the time you spend Volunteering your effort to Deviance to be meaningful and fun! These expectations are a starting point so ensure that we’re all on the same page in the same book around expectations and conduct.